As the owner of an offline business, there’s absolutely no reason why you shouldn’t be taking advantage of the incredible marketing power of social media outlets. It’s no secret that millions and millions of people are on social media sites daily – did you know that social media is the second most engaged-in activity on the Internet only behind email checking? And did you know that if Facebook were a country it would be the third most populous in the world?
What this means to any business – online or off – is that there’s a congregation of potential customers just browsing these sites in their idle hours when they might be bored and have nothing else to do. This is a perfect opportunity to drop a bee in their bonnet about you and your business. Thousands of companies have done this, and thousands have found success.
However, for an offline business attempting to tackle the social media market, you’ll have an easier time of it if you approach it with the proper attitude. While both online and offline businesses will use social media as a way to engage the customer, the online business deals with social media the way that an offline business would have television ads. It’s a straight way to the sale, since a customer visiting an online business’ site is doing the closest thing to physically visiting the business itself.
If you have an offline business, this is not the case, as the customer is ostensibly at a computer and not at your physical place of business while browsing social networking sites. It’s important to consider this difference and use it to take a different approach to advertising your offline business using social media. While an online business is bringing customers to the storefront, you should be looking to create an impression of your business and try to entice them to come to the physical store.
While it is definitely advantageous to consider making an online version of your site for ease of purchasing, you want to have the customer come to your physical store. This means creating awareness of your products, brand, content, and expertise – and creating that drive to experience the whole package by going to your store.
While it’s likely that the most profitable way for offline business to generate customers in terms of long-term revenue is still offline, the virtual market is taking off fast, and it’s likely that the current state of affairs will change over the next five years. Now is a good time to get involved with marketing through social media and figuring out how it can best serve your offline business before it takes off to a whole new level.
